Privacy policy

PRIVACY POLICY

Last Updated: May 5, 2026

1. Introduction Celune ("we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect your information in compliance with the Swiss Federal Act on Data Protection (nFADP), the EU General Data Protection Regulation (GDPR), and applicable US privacy laws.

2. Data Controller The data controller responsible for your personal data is: Celune Studio, Färberstrasse 6, 8008 Zürich, Switzerland; Email: contact@celunestudio.com

3. What Data We Collect and Why We process the following data based on the necessity to perform our contract with you (Art. 6(1)(b) GDPR) and our legitimate business interests (Art. 6(1)(f) GDPR):

  • Identity & Contact Data: Name, email, shipping and billing address, phone number (to process and deliver orders).
  • Financial Data: Payment details. Note: We use headless architecture. Your payment data is tokenized and securely processed directly by our Shipify payment gateway. We do not store raw credit card numbers.
  • Technical Data & Behaviroal Data: IP address, browser type, device info, and browsing history on our site to prevent fraud, enfocre our Terms (such as identifyng return policy abuse), andimprove user experience.
  • Marketing Data: Newsletter preferences. We only send marketing emails if you have explicitly opted in (Consent - Art. 6(1)(a) GDPR).

4. Data Sharing and International Transfers (Headless Architecture) To provide our services, we share your data with trusted third parties:

  • Backend & Fulfilment: Order and shipping details are synchronized with Celune. and our logistics partners. Shopify may process data in Canada and the US.
  • Payment Processors: Shopify payments for secure payment execution and frud prevention.
  • Logistics: Couriers (e.g., DHL, FedEx) to deliver your goods.
  • International Transfers: When personal data is transferred outside Switzerland or the EEA (e.g., to the US), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent Swiss mechanisms.

5. Data Retention We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or tax reporting requirements (typically 10 years in Switzerland/EU for commercial and tax records).

6. Your Rights Under the GDPR and nFADP, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your data ("right to be forgotten").
  • Object to or restrict the processing of your data.
  • Data portability.
  • Withdraw consent at any time (for marketing).

To exercise these rights, please contact us at contact@celunestudio.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

COOKIE POLICY

1. What are Cookies? Cookies are small text files placed on your device to help our website function properly, enhance your user experience, and analyze site traffic.

2. Types of Cookies We Use

  • Strictly Necessary Cookies (Always Active): These are essential for the website to function (e.g., maintaining your shopping cart, ensuring secure checkout in our headless environment, preventing fraud). They cannot be switched off in our systems.
  • Performance & Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve site performance (e.g., Google Analytics).
  • Targeting & Marketing Cookies: These may be set through our site by our advertising partners (e.g., Meta Pixel, Google Ads) to build a profile of your interests and show you relevant adverts on other sites.

3. Your Consent and Management When you visit celunestudion.com from the EU, EEA, UK, or applicable US states, you will see a Cookie Banner.

  • No non-essential cookies (Analytics or Marketing) will be placed on your device without your explicit, active consent.
  • You can change your preferences or withdraw your consent at any time by clicking the "Manage Cookie Preferences" link located in the footer of our website.